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CLICD/docs/en/operations/troubleshooting.md
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MengMengCode a45e063fc2 Add comprehensive documentation for CLICD features and operations
- Introduced Container Management documentation covering lifecycle operations, resource management, and console access.
- Added Dashboard documentation detailing metrics and related APIs.
- Created Host Report documentation summarizing host environment and resource status.
- Included Image Management documentation for template handling and management actions.
- Documented Networking and Routing features including NAT4 and IPv6 management.
- Added Security Alerts documentation outlining alert scenarios and API usage.
- Created Snapshot Management documentation for snapshot operations and scheduling.
- Documented Sub-user management for granting access to specific containers.
- Added Configuration guide detailing runtime settings and security recommendations.
- Created Installation guide for setting up CLICD with requirements and steps.
- Added Introduction and Quick Start guides for new users.
- Documented Upgrade process with version checking and pre-upgrade checklist.
- Created Deployment guide for service exposure and firewall recommendations.
- Added FAQ section addressing common questions and concerns.
- Documented Troubleshooting steps for common issues encountered.
2026-06-10 00:42:06 +08:00

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Markdown

# Troubleshooting
## Service Not Reachable
Check service status:
```bash
systemctl status clicd
journalctl -u clicd -n 100 --no-pager
```
Check port listening:
```bash
ss -lntp | grep 8999
```
If a reverse proxy is used, check proxy logs and upstream address settings as well.
## Image Download Failed
- Make sure the host can access image sources and GitHub Releases.
- Check disk space.
- Review the failure reason in the task queue.
- If a download is stuck, cancel it and start again.
## Container Cannot Access the Network
- Check host NAT and forwarding rules.
- Confirm that the container IP was assigned successfully.
- Check whether the firewall is blocking forwarded traffic.
- For IPv6, confirm that the upstream network routes the prefix to the host.
## WebSSH or WebVNC Connection Failed
- Confirm that the container or virtual machine is running.
- WebSSH requires SSH service inside the container.
- WebVNC requires the KVM console to be reachable.
- Tickets expire quickly. Create a new ticket after expiration.
## API Returns Unauthorized
- Confirm that the API key is not disabled.
- Use `X-API-Key` or `Authorization: Bearer`.
- Confirm that the key scope covers the target endpoint.
- Do not use the panel login password as an API key.