feat: add app user routes (logout, user-info, avatar, tickets)
- Logout: clear device sessions on logout - User info: return expiry/balance based on billing type - Avatar upload: support jpg/png/gif/webp, max 2MB - App tickets: create, reply, close tickets for app users - Add ClosedAt field to Ticket model Co-Authored-By: Claude Opus 4.7 <noreply@anthropic.com>
This commit is contained in:
@@ -0,0 +1,282 @@
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package app
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import (
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"fmt"
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"log"
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"strconv"
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"time"
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"verification-platform-backend/internal/database"
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"verification-platform-backend/internal/model"
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"verification-platform-backend/internal/service"
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"verification-platform-backend/pkg/response"
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"github.com/gin-gonic/gin"
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)
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func SetupTicketRoutes(r *gin.RouterGroup) {
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r.GET("/tickets", handleAppGetTickets)
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r.GET("/tickets/:id", handleAppGetTicket)
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r.POST("/tickets", handleAppCreateTicket)
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r.POST("/tickets/:id/reply", handleAppReplyTicket)
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r.PUT("/tickets/:id/close", handleAppCloseTicket)
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}
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func handleAppGetTickets(c *gin.Context) {
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appKey := c.Param("appKey")
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var app model.Application
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if err := database.DB.Where("app_key = ?", appKey).First(&app).Error; err != nil {
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response.Error(c, 404, "应用不存在")
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return
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}
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if service.GetApplicationDisabledStatus(app.ID) {
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response.Error(c, 403, "该应用已被禁用")
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return
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}
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userID, exists := c.Get("user_id")
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if !exists {
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response.Error(c, 401, "未授权")
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return
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}
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page, _ := strconv.Atoi(c.DefaultQuery("page", "1"))
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pageSize, _ := strconv.Atoi(c.DefaultQuery("page_size", "20"))
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statusFilter := c.Query("status")
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query := database.DB.Model(&model.Ticket{}).Where("user_id = ? AND application_id = ?", userID, app.ID)
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if statusFilter != "" {
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query = query.Where("status = ?", statusFilter)
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}
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var total int64
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query.Count(&total)
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offset := (page - 1) * pageSize
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var tickets []model.Ticket
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if err := query.Order("created_at DESC").Offset(offset).Limit(pageSize).Find(&tickets).Error; err != nil {
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response.Error(c, 500, "获取工单列表失败")
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return
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}
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response.Success(c, gin.H{
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"tickets": tickets,
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"total": total,
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"page": page,
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"page_size": pageSize,
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"total_page": (total + int64(pageSize) - 1) / int64(pageSize),
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})
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}
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func handleAppGetTicket(c *gin.Context) {
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appKey := c.Param("appKey")
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var app model.Application
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if err := database.DB.Where("app_key = ?", appKey).First(&app).Error; err != nil {
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response.Error(c, 404, "应用不存在")
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return
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}
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if service.GetApplicationDisabledStatus(app.ID) {
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response.Error(c, 403, "该应用已被禁用")
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return
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}
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userID, exists := c.Get("user_id")
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if !exists {
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response.Error(c, 401, "未授权")
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return
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}
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ticketID := c.Param("id")
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var ticket model.Ticket
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if err := database.DB.Where("id = ? AND user_id = ? AND application_id = ?", ticketID, userID, app.ID).
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Preload("Replies").
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First(&ticket).Error; err != nil {
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response.Error(c, 404, "工单不存在")
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return
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}
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response.Success(c, gin.H{
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"ticket": ticket,
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})
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}
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func handleAppCreateTicket(c *gin.Context) {
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appKey := c.Param("appKey")
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var app model.Application
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if err := database.DB.Where("app_key = ?", appKey).First(&app).Error; err != nil {
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response.Error(c, 404, "应用不存在")
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return
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}
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if service.GetApplicationDisabledStatus(app.ID) {
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response.Error(c, 403, "该应用已被禁用")
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return
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}
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userID, exists := c.Get("user_id")
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if !exists {
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response.Error(c, 401, "未授权")
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return
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}
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var req struct {
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Title string `json:"title" binding:"required"`
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Content string `json:"content" binding:"required"`
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Type string `json:"type"`
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Priority string `json:"priority"`
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}
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if err := c.ShouldBindJSON(&req); err != nil {
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response.Error(c, 400, "参数错误")
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return
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}
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if req.Type == "" {
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req.Type = "other"
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}
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if req.Priority == "" {
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req.Priority = "normal"
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}
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ticket := model.Ticket{
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UserID: userID.(uint),
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ApplicationID: &app.ID,
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Title: req.Title,
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Content: req.Content,
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Type: req.Type,
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Category: "other",
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Priority: req.Priority,
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Status: "open",
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AssignedTo: &app.UserID,
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}
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if err := database.DB.Create(&ticket).Error; err != nil {
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log.Printf("[ERROR] Failed to create ticket: %v", err)
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response.Error(c, 500, "创建工单失败")
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return
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}
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service.LogOperation(c, "create", "ticket", &ticket.ID, fmt.Sprintf("用户创建工单: %s", ticket.Title), nil)
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response.Success(c, gin.H{
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"id": ticket.ID,
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"message": "工单创建成功",
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})
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}
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func handleAppReplyTicket(c *gin.Context) {
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appKey := c.Param("appKey")
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var app model.Application
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if err := database.DB.Where("app_key = ?", appKey).First(&app).Error; err != nil {
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response.Error(c, 404, "应用不存在")
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return
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}
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if service.GetApplicationDisabledStatus(app.ID) {
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response.Error(c, 403, "该应用已被禁用")
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return
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}
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userID, exists := c.Get("user_id")
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if !exists {
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response.Error(c, 401, "未授权")
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return
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}
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ticketID := c.Param("id")
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var ticket model.Ticket
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if err := database.DB.Where("id = ? AND user_id = ? AND application_id = ?", ticketID, userID, app.ID).First(&ticket).Error; err != nil {
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response.Error(c, 404, "工单不存在")
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return
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}
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if ticket.Status == "closed" {
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response.Error(c, 400, "工单已关闭，无法回复")
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return
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}
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var req struct {
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Content string `json:"content" binding:"required"`
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}
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if err := c.ShouldBindJSON(&req); err != nil {
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response.Error(c, 400, "参数错误")
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return
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}
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reply := model.TicketReply{
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TicketID: parseUint(ticketID),
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UserID: userID.(uint),
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Content: req.Content,
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}
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if err := database.DB.Create(&reply).Error; err != nil {
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response.Error(c, 500, "回复失败")
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return
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}
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if ticket.Status == "resolved" || ticket.Status == "processing" {
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ticket.Status = "processing"
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database.DB.Save(&ticket)
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}
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response.Success(c, gin.H{
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"id": reply.ID,
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"message": "回复成功",
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})
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}
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func handleAppCloseTicket(c *gin.Context) {
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appKey := c.Param("appKey")
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var app model.Application
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if err := database.DB.Where("app_key = ?", appKey).First(&app).Error; err != nil {
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response.Error(c, 404, "应用不存在")
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return
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}
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if service.GetApplicationDisabledStatus(app.ID) {
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response.Error(c, 403, "该应用已被禁用")
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return
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}
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userID, exists := c.Get("user_id")
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if !exists {
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response.Error(c, 401, "未授权")
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return
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}
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ticketID := c.Param("id")
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var ticket model.Ticket
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if err := database.DB.Where("id = ? AND user_id = ? AND application_id = ?", ticketID, userID, app.ID).First(&ticket).Error; err != nil {
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response.Error(c, 404, "工单不存在")
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return
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}
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if ticket.Status == "closed" {
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response.Error(c, 400, "工单已关闭")
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return
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}
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now := time.Now()
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ticket.Status = "closed"
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ticket.ClosedAt = &now
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if err := database.DB.Save(&ticket).Error; err != nil {
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response.Error(c, 500, "关闭工单失败")
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return
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}
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service.LogOperation(c, "close", "ticket", &ticket.ID, fmt.Sprintf("用户关闭工单: %s", ticket.Title), nil)
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response.Success(c, gin.H{
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"message": "工单已关闭",
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})
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}
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func parseUint(s string) uint {
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var val uint
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fmt.Sscanf(s, "%d", &val)
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return val
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}
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